The Eye Tribe

Re: Cannot be detected as a USB 3 device

2014-03-13T00:22:37+02:00

ok, thanks.

Statistics: Posted by skataa.vourvopoulos@gmail.com — 13 Mar 2014, 00:22

Re: Cannot be detected as a USB 3 device

2014-03-12T22:52:57+02:00

Most likely the USB3.0 connector on the device has gone bad. We've seen this on 15-20 devices and we're of course replacing them asap. Please contact support at theeyetribe com to have it arranged.

Statistics: Posted by skataMartin — 12 Mar 2014, 22:52

[Resolved] Cannot be detected as a USB 3 device

2014-03-12T21:25:41+02:00

Hi,

After a few weeks of use, all of a sudden the server is throwing an error (see following screenshot):

I get also a message in the task bar that this device can operate faster etc.

I tested it in 5 PC's, all running windows 7, both x64 and x86 architectures.

Do you have any idea of what is happening?

Statistics: Posted by skataa.vourvopoulos@gmail.com — 12 Mar 2014, 21:25