The Eye Tribe Developer Forum 2016-07-06T02:26:31+02:00 http://theeyetribe.com/forum/feed.php?f=9&t=621 2016-07-06T02:26:31+02:00 2016-07-06T02:26:31+02:00 http://theeyetribe.com/forum/viewtopic.php?t=621&p=2592#p2592 <![CDATA[Re: The tracker device has been connected but is not working]]>

Thanks,
- U

Statistics: Posted by skatauriz.goldman@gmail.com — 06 Jul 2016, 02:26

]]> 2016-07-05T18:28:51+02:00 2016-07-05T18:28:51+02:00 http://theeyetribe.com/forum/viewtopic.php?t=621&p=2591#p2591 <![CDATA[The tracker device has been connected but is not working]]>
As of this morning my eye tracker is not working anymore, I've been doing some research in this forum and it seems that it might be an issue related to the firmware?

In any event, the PC is the same that I have been using for a few months to run the eye tracker and it had been working great until today. I tried uninstalling the SDK and installing it back with no results, can you please help?

This is the log file:

Code:
2016-07-05 09:27:41.369|3006144800|I|Creating new log file
2016-07-05 09:27:41.371|3006144800|I|Initializing environment
2016-07-05 09:27:41.371|3006144800|I|Detecting primary screen
2016-07-05 09:27:41.404|3006144800|I|Register control handler
2016-07-05 09:27:41.406|3006144800|I|Default video system: Direct Show
2016-07-05 09:27:41.407|3006144800|I|Initializing config system
2016-07-05 09:27:41.407|3006144800|I|TCP port: 6555
2016-07-05 09:27:41.407|3006144800|I|Connections: local only
2016-07-05 09:27:41.407|3006144800|I|Framerate: 30
2016-07-05 09:27:41.425|3006144800|I|Initializing the Eye Tribe Server (v0.9.77)
2016-07-05 09:27:41.429|3006144800|I|Initializing network
2016-07-05 09:27:41.437|3006144800|I|Initializing dispatcher
2016-07-05 09:27:41.437|3006144800|I|Initializing Network
2016-07-05 09:27:41.438|3006144800|I|Setting network connection port
2016-07-05 09:27:41.438|3006144800|I|Setting max network connections
2016-07-05 09:27:41.438|3006144800|I|Starting Network
2016-07-05 09:27:41.438|3006144800|I|Checking for running instances
2016-07-05 09:27:41.447|3006144800|I|Creating Tracker Manager
2016-07-05 09:27:41.447|3006144800|I|Creating Camera Manager
2016-07-05 09:27:41.447|3006144800|I|Initializing COM library
2016-07-05 09:27:41.448|3006144800|I|Initialized COM library
2016-07-05 09:27:41.448|3006144800|I|Starting Device Monitor
2016-07-05 09:27:41.487|4016477542|I|Video capturing device Found: Integrated Webcam
2016-07-05 09:27:41.509|4016477542|I|Registering the device
2016-07-05 09:27:41.509|4016477542|I|Device registered
2016-07-05 09:27:41.509|4016477542|I|Validating camera device
2016-07-05 09:27:41.509|4016477542|W|The Eye Tribe Tracker is not yet connected, waiting for connection
2016-07-05 09:27:41.513|4016477542|E|The tracker device has been connected but is not working
2016-07-05 09:27:42.455|3006144800|I|Creating Detection Manager
2016-07-05 09:27:42.551|3006144800|I|Creating Calibration Manager
2016-07-05 09:27:42.551|3006144800|I|Creating AutoExposureEstimator
2016-07-05 09:27:42.556|3006144800|I|Default calibration profile loaded!
2016-07-05 09:27:42.561|3006144800|I|Validating number of camera devices
2016-07-05 09:27:42.561|3006144800|I|Validating config chosen device


Thank you

Statistics: Posted by skatauriz.goldman@gmail.com — 05 Jul 2016, 18:28

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