same jittery issue as others

[wxz]

hi,

I'm having the same issue as other users have reported, like in http://theeyetribe.com/forum/viewtopic.php?f=28&t=395&sid=edf9aca4c97dbc0434e5d8aa97e210d8. Basically the device is disconnected shortly after UI starts the error message is either:

The Eye Tribe Tracker has been disconnected!
2015-04-10 21:52:08.617 EyeTribe[65678:3221632] CameraControl Error: Control request failed: 00000000
...
[21:52:08.620] ERR: The Eye Tribe Tracker is not supported!

or:
The Eye Tribe Tracker has been disconnected!
[22:09:34.413] INF: Eye Tribe Tracker firmware revision is 203
[22:09:34.413] ERR: The Eye Tribe Tracker must be connected to a USB 3 host!

I'm not sure about the firmware issue, but the eye tracker is listed under USB 3.0 SuperSpeed Bus in my system information.

I'm running os X 10.10.1, with eye tribe server version 0.9.56

[wxz]

btw, it shows the manufacturer is Leopard imaging. I assume that's the brand of the oem camera used right? Is it ok to tell me what model is it?

[Martin]

Please check your inbox.

[marcel]

Just received my tracker, and installed using 0.9.56 on Macbook Air running 10.10.3. Calibration works perfect (4-5 stars, and can reliably reach all white dots with my eye), but when I switch to mouse-control the cursor is super jittery, jumping 200-400px off my gaze point every second, essentially making it useless. I've re-calibrated countless times, nothing seems to fix it. Any news on this?

[willwade]

Has anyone had any fixes to this jitteriness? I'm wondering if the mouse smoothing isn't working and thats the bug.. Anyone?