The Eye Tribe

Hi,

I can't finish up my SDK installation as it tries to find Bootstrapper.exe. What am I lacking?

Thanks

We are sorry to hear that you have problems installing our software. The installer is a simple bootstrapper that wraps the Eye Tribe Server and the Eye Tribe Client.

Could you please try the following:
Install all possible updates from Windows Update
Uninstall The Eye Tribe SDK (not sure if anything is installed, though)
Ensure that you have administrator rights when you install this software
Retry installing The Eye Tribe SDK

If you encounter problems again, please provide your current version of Windows and screenshots.

Henrik

Hi,


My windows is currently updated to the latest, I'm using Windows 7 Professional Service Pack 1 64 bit.



The screenshot above shows what happens when I try to install (with Administration Rights)
The file I'm trying to install is "TheEyeTribeSDK-0.9.21-x86.exe"


TIA!

Nevermind. Must have been a bad download. I've redownloaded the SDK and have successfully installed it. now to wait for the eye tribe to reach my door

That is great - happy tracking

Could you send me the SDK by e-mail? I can't download the SDK T_T.
my address : elt3232@gmail.com

elt3232@gmail.com wrote:Could you send me the SDK by e-mail? I can't download the SDK T_T.
my address : elt3232@gmail.com

Taken care of. In the future we need to arrange a personal account for you as all updates and communication is provided through the website.

Had the same problem, and yes, the issue was a bad download.

Fileserving mechanism has been fixed, have not observed any issues since.
Please let me know if there still is problems with broken downloads.