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[Resolved] Eye Tribe is running with an unofficial firmware

PostPosted: 27 Jun 2014, 10:18
by gojak
Hello,

we got an alternate device for our old EyeTribe, because the usb-port was defect. Using the new EyeTribe and starting the server, we got the following error message:

INF: Eye Tribe Tracker firmware revision is 293
ERR: The Eye Tribe Tracker is running with an unofficial firmware!
Please downgrade to revision 290

What can we do to solve this problem?
Thank you for your help!

Re: Error: "Eye Tribe is running with an unofficial firmware

PostPosted: 27 Jun 2014, 15:54
by Martin
You will need to update the SDK software to run with the newer firmware. I've sent you a download link for the latest version.

Re: Error: "Eye Tribe is running with an unofficial firmware

PostPosted: 27 Jun 2014, 19:07
by gojak
Thanks a lot! Now it works.