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Just an El Capitan / 10.11 heads-up

PostPosted: 14 Jul 2015, 19:33
by flip
Greetings all-
Just a quick heads-up that the EyeTribe server is having very similar problems under El Capitan / 10.11 developer previews for us as it did with early versions of Yosemite. Basically it will sometimes connect, sometimes be 'seen' but not initialized, and other times just confused with the built-in iSight or other cameras on the machine.

Note, however, that there are a whole mess of USB issues we've seen with the 10.11 DPs that range from audio output, measurement device input, and others. We've reported everything we've found to Radar @ Apple and it appears by the bug coverage that they are aware of and fixing this stuff.

So- if you want your tracker to keep working, don't upgrade to El Capitan yet if you can resist :)

Re: Just an El Capitan / 10.11 heads-up

PostPosted: 14 Jul 2015, 20:35
by flip
This is the behavior I was speaking of:

Code: Select all
2015-07-13 18:48:13.832|15930111855149342046|I|Creating Tracker Manager
2015-07-13 18:48:13.832|15930111855149342046|I|Creating Camera Manager
2015-07-13 18:48:13.931|15930111855149342046|I|Starting Device Monitor
2015-07-13 18:48:14.056|4341169971651524585|I|Video capturing device Found: TheEyeTribe
2015-07-13 18:48:14.056|4341169971651524585|I|Registering the device
2015-07-13 18:48:14.056|4341169971651524585|I|Device registered
2015-07-13 18:48:14.056|4341169971651524585|I|Video capturing device Found: FaceTime HD Camera (Display)
2015-07-13 18:48:14.056|4341169971651524585|I|Validating camera device
2015-07-13 18:48:14.056|4341169971651524585|I|Initializing tracker device
2015-07-13 18:48:14.063|4341169971651524585|I|Setting up device properties
2015-07-13 18:48:14.070|4341169971651524585|E|Could not initialize The Eye Tribe Tracker
2015-07-13 18:48:14.070|4341169971651524585|E|The tracker device has been connected but is not working

Re: Just an El Capitan / 10.11 heads-up

PostPosted: 15 Jul 2015, 01:34
by Martin
We haven't updated our boxes yet. Looks like we should wait a little ;)

Thanks for posting.