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Re: Server Error

PostPosted: 03 Mar 2014, 13:29
by Mycs
Yeap, it is there... but if by "one name" you mean that there should be nothing else it is not so. (sorry for russian on the screenshot)

Image

To be sure I've tried to delete webcam, but it didn't help as well.
Here is the log without webcam driver:
2014-03-03:14:54:59.100|596611803|I|Creating new log file
2014-03-03:14:54:59.100|596611803|I|Initializing environment
2014-03-03:14:54:59.100|596611803|I|Detecting primary screen
2014-03-03:14:54:59.103|596611803|I|Register control handler
2014-03-03:14:54:59.103|596611803|I|Initializing config system
2014-03-03:14:54:59.103|596611803|I|Initializing Eye Tribe Server
2014-03-03:14:54:59.105|596611803|I|Creating Tracker Manager
2014-03-03:14:54:59.105|596611803|I|Creating Camera Manager
2014-03-03:14:54:59.105|596611803|I|Initializing COM library
2014-03-03:14:54:59.105|596611803|I|Initialized COM library
2014-03-03:14:54:59.121|596611803|I|Registering the device: TheEyeTribe

Re: Server Error

PostPosted: 03 Mar 2014, 13:36
by Mycs
And by the way the device worked fine on my friend's pc with windows 8.1

Re: Server Error

PostPosted: 09 Mar 2014, 12:42
by Mycs
I'm sorry to be obtrusive but could you please give me any feedback?
Is there any solution for the problem which I could come up with by myself?
Or the only way is to await for sdk update? And if it's so how long would it take?

Regards,
Max

Re: Server Error

PostPosted: 10 Mar 2014, 13:57
by Martin
Hi Max,

We've implemented a couple of changes that is about to undergo testing. Hopefully these addresses the issue you are experiencing.

Meanwhile, could you please check that .Net 3.5 is enabled on Windows 8.

Re: Server Error

PostPosted: 11 Mar 2014, 12:49
by Mycs
Hi Martin,
Thanks for the answer.

You know, I have Windows 7, not Windows 8.
And my .Net version is 4.0 but .Net 3.5 is also enabled.

ImageImage

I'm looking forward to the update.

Regards,
Max

Re: Server Error

PostPosted: 17 Mar 2014, 18:18
by Martin
Hi Max,

Please try the pre-release of the new version, I've sent you the download link as PM.

Re: Server Error

PostPosted: 22 Mar 2014, 13:14
by Mycs
Hi, Martin.

Thank you for the new version but unfortunately it doesn't work as well :(

Here is the new log
2014-03-17 20:57:54.135|4248455862|I|Creating new log file
2014-03-17 20:57:54.137|4248455862|I|Initializing environment
2014-03-17 20:57:54.137|4248455862|I|Detecting primary screen
2014-03-17 20:57:54.141|4248455862|I|Register control handler
2014-03-17 20:57:54.141|4248455862|I|Initializing config system
2014-03-17 20:57:54.141|4248455862|I|Trying to load obsolete config file
2014-03-17 20:57:54.141|4248455862|I|Loading config file
2014-03-17 20:57:54.144|4248455862|I|Initializing Eye Tribe Server
2014-03-17 20:57:54.145|4248455862|I|Creating Tracker Manager
2014-03-17 20:57:54.145|4248455862|I|Creating Camera Manager
2014-03-17 20:57:54.145|4248455862|I|Initializing COM library
2014-03-17 20:57:54.146|4248455862|I|Initialized COM library
2014-03-17 20:57:54.161|4248455862|I|Video capturing device Found: ASUS USB2.0 Webcam
2014-03-17 20:57:54.557|4248455862|I|Registering the device
2014-03-17 20:57:54.557|4248455862|I|Device registered
2014-03-17 20:57:54.558|4248455862|I|Video capturing device Found: TheEyeTribe
2014-03-17 20:57:54.563|4248455862|I|Registering the device
2014-03-17 20:57:54.563|4248455862|I|Device registered
2014-03-17 20:57:54.563|4248455862|I|Video capturing device Found: ASUS Virtual Camera

Re: Server Error

PostPosted: 25 Mar 2014, 21:58
by Martin
Please see PM for new download link, let me know if this version fixes the issue.

Re: Server Error

PostPosted: 25 Mar 2014, 22:19
by Mycs
This version doesn't work too.

The log seems pretty the same:

2014-03-26 00:15:58.163|806850986|I|Creating new log file
2014-03-26 00:15:58.165|806850986|I|Initializing environment
2014-03-26 00:15:58.165|806850986|I|Detecting primary screen
2014-03-26 00:15:58.168|806850986|I|Register control handler
2014-03-26 00:15:58.168|806850986|I|Initializing config system
2014-03-26 00:15:58.168|806850986|I|Trying to load obsolete config file
2014-03-26 00:15:58.168|806850986|I|Loading config file
2014-03-26 00:15:58.170|806850986|I|Initializing Eye Tribe Server
2014-03-26 00:15:58.171|806850986|I|Creating Tracker Manager
2014-03-26 00:15:58.171|806850986|I|Creating Camera Manager
2014-03-26 00:15:58.171|806850986|I|Initializing COM library
2014-03-26 00:15:58.171|806850986|I|Initialized COM library
2014-03-26 00:15:58.184|806850986|I|Video capturing device Found: ASUS USB2.0 Webcam
2014-03-26 00:15:58.193|806850986|I|Registering the device
2014-03-26 00:15:58.193|806850986|I|Device registered
2014-03-26 00:15:58.193|806850986|I|Video capturing device Found: TheEyeTribe
2014-03-26 00:15:58.194|806850986|I|Registering the device
2014-03-26 00:15:58.194|806850986|I|Device registered
2014-03-26 00:15:58.194|806850986|I|Video capturing device Found: ASUS Virtual Camera

Re: Server Error

PostPosted: 03 May 2014, 02:30
by pbhamidi
Hi,
I am seeing the exact same error. Is there a solution for this problem?

2014-05-02 17:24:35.684|297537099|I|Creating new log file
2014-05-02 17:24:35.700|297537099|I|Initializing environment
2014-05-02 17:24:35.700|297537099|I|Detecting primary screen
2014-05-02 17:24:35.715|297537099|I|Register control handler
2014-05-02 17:24:35.715|297537099|I|Initializing config system
2014-05-02 17:24:35.715|297537099|I|Trying to load obsolete config file
2014-05-02 17:24:35.715|297537099|I|Loading config file
2014-05-02 17:24:35.715|297537099|I|Initializing Eye Tribe Server
2014-05-02 17:24:35.715|297537099|I|Creating Tracker Manager
2014-05-02 17:24:35.715|297537099|I|Creating Camera Manager
2014-05-02 17:24:35.715|297537099|I|Initializing COM library
2014-05-02 17:24:35.715|297537099|I|Initialized COM library
2014-05-02 17:24:35.731|297537099|I|Video capturing device Found: USB2.0 HD UVC WebCam
2014-05-02 17:24:35.731|297537099|I|Registering the device
2014-05-02 17:24:35.731|297537099|I|Device registered
2014-05-02 17:24:35.731|297537099|I|Video capturing device Found: TheEyeTribe
2014-05-02 17:24:35.731|297537099|I|Registering the device
2014-05-02 17:24:35.731|297537099|I|Device registered
2014-05-02 17:24:35.731|297537099|I|Video capturing device Found: ASUS Virtual Camera

Computer Settings:
Windows 8.1
ASUS All-in-one PC Series
Memory: 8GB
64-bit OS, x64 based processor

Please let me know how to get this working...