Can't download SDK

Forum to report issues and bugs on Windows 7, 8, and 10.

Can't download SDK

Postby robert » 28 Jun 2014, 14:41

Hi,

I've bought my EyeTribe from someone else because I couldn't wait for the next batch.
The problem is that I cannot download the SDK now because I didn't order it :|

Could you please let me know how I can fix this?

Thanks
robert
 
Posts: 1
Joined: 28 Jun 2014, 14:35

Re: Can't download SDK

Postby Martin » 29 Jun 2014, 01:32

Hi Robert,

Please check the PM I sent you with the download links.
Martin
 
Posts: 567
Joined: 29 Oct 2013, 15:20

Re: Can't download SDK

Postby bonta.euph » 04 Aug 2014, 05:23

Hi there!

Sorry for bumping the thread but I'm having a similar problem. I received my tracker this morning and wow! This thing is just so compact!
The problem is that my order page shows that it's still processing and I can't get to the download links.

Any help is greatly appreciated!
bonta.euph
 
Posts: 1
Joined: 12 Jul 2014, 21:41

Re: Can't download SDK

Postby Javier » 04 Aug 2014, 10:02

bonta.euph@live.com wrote:Hi there!

Sorry for bumping the thread but I'm having a similar problem. I received my tracker this morning and wow! This thing is just so compact!
The problem is that my order page shows that it's still processing and I can't get to the download links.

Any help is greatly appreciated!

Please send an email with your order number to support 'at' theeyetribe.com, they'll be able to help you with the download page.
Javier
 
Posts: 54
Joined: 24 Oct 2013, 14:20

Re: Can't download SDK

Postby biostrike666 » 08 Aug 2014, 11:05

Same problems too......

Please pm me also , so that i could test with unity :|

thanky
biostrike666
 
Posts: 2
Joined: 08 Aug 2014, 08:26

Re: Can't download SDK

Postby Martin » 13 Aug 2014, 23:13

biostrike,

Hope you found the link in the PM I sent you ;)
Martin
 
Posts: 567
Joined: 29 Oct 2013, 15:20

Re: Can't download SDK

Postby paddyxxfisch » 17 Oct 2014, 10:36

Hello,

my boss gave me an EyeTribe yesterday for testing puropses.
I've registered an account with your website and now I seem to have the same problem as the previous posters.
I do need the Software for Mac AND Windows, though, as we use both at work.

It would be great if you could send me the links, too.

Regards,

Patrick
paddyxxfisch
 
Posts: 1
Joined: 16 Oct 2014, 20:38

Re: Can't download SDK

Postby Martin » 21 Oct 2014, 13:22

Patrick,

Please check your PM inbox for temporary download links.
Martin
 
Posts: 567
Joined: 29 Oct 2013, 15:20

Re: Can't download SDK

Postby jonobatten » 23 Oct 2014, 19:08

Hi, As with previous. I have a eyetribe to play with but no access to SDK download.
Can you help me with the download link.
-j
jonobatten
 
Posts: 1
Joined: 23 Oct 2014, 18:38

Re: Can't download SDK

Postby Martin » 24 Oct 2014, 18:46

Hi Jono,

Check your PM inbox ;)
Note that you will have to register an account to access future updates. For that please contact support@theeyetribe.com.
Martin
 
Posts: 567
Joined: 29 Oct 2013, 15:20

Next

Return to Issues and troubleshooting - Windows