[Resolved] Cannot be detected as a USB 3 device

[a.vourvopoulos]

Hi,

After a few weeks of use, all of a sudden the server is throwing an error (see following screenshot):



I get also a message in the task bar that this device can operate faster etc.

I tested it in 5 PC's, all running windows 7, both x64 and x86 architectures.

Do you have any idea of what is happening?

[Martin]

Most likely the USB3.0 connector on the device has gone bad. We've seen this on 15-20 devices and we're of course replacing them asap. Please contact support at theeyetribe com to have it arranged.

[a.vourvopoulos]

ok, thanks.