[Resolved] Re: Server Error

[Mycs]

Yeap, it is there... but if by "one name" you mean that there should be nothing else it is not so. (sorry for russian on the screenshot)



To be sure I've tried to delete webcam, but it didn't help as well.
Here is the log without webcam driver:
2014-03-03:14:54:59.100|596611803|I|Creating new log file
2014-03-03:14:54:59.100|596611803|I|Initializing environment
2014-03-03:14:54:59.100|596611803|I|Detecting primary screen
2014-03-03:14:54:59.103|596611803|I|Register control handler
2014-03-03:14:54:59.103|596611803|I|Initializing config system
2014-03-03:14:54:59.103|596611803|I|Initializing Eye Tribe Server
2014-03-03:14:54:59.105|596611803|I|Creating Tracker Manager
2014-03-03:14:54:59.105|596611803|I|Creating Camera Manager
2014-03-03:14:54:59.105|596611803|I|Initializing COM library
2014-03-03:14:54:59.105|596611803|I|Initialized COM library
2014-03-03:14:54:59.121|596611803|I|Registering the device: TheEyeTribe

[Mycs]

And by the way the device worked fine on my friend's pc with windows 8.1

[Mycs]

I'm sorry to be obtrusive but could you please give me any feedback?
Is there any solution for the problem which I could come up with by myself?
Or the only way is to await for sdk update? And if it's so how long would it take?

Regards,
Max

[Martin]

Hi Max,

We've implemented a couple of changes that is about to undergo testing. Hopefully these addresses the issue you are experiencing.

Meanwhile, could you please check that .Net 3.5 is enabled on Windows 8.

[Mycs]

Hi Martin,
Thanks for the answer.

You know, I have Windows 7, not Windows 8.
And my .Net version is 4.0 but .Net 3.5 is also enabled.



I'm looking forward to the update.

Regards,
Max

[Martin]

Hi Max,

Please try the pre-release of the new version, I've sent you the download link as PM.

[Mycs]

Hi, Martin.

Thank you for the new version but unfortunately it doesn't work as well

Here is the new log
2014-03-17 20:57:54.135|4248455862|I|Creating new log file
2014-03-17 20:57:54.137|4248455862|I|Initializing environment
2014-03-17 20:57:54.137|4248455862|I|Detecting primary screen
2014-03-17 20:57:54.141|4248455862|I|Register control handler
2014-03-17 20:57:54.141|4248455862|I|Initializing config system
2014-03-17 20:57:54.141|4248455862|I|Trying to load obsolete config file
2014-03-17 20:57:54.141|4248455862|I|Loading config file
2014-03-17 20:57:54.144|4248455862|I|Initializing Eye Tribe Server
2014-03-17 20:57:54.145|4248455862|I|Creating Tracker Manager
2014-03-17 20:57:54.145|4248455862|I|Creating Camera Manager
2014-03-17 20:57:54.145|4248455862|I|Initializing COM library
2014-03-17 20:57:54.146|4248455862|I|Initialized COM library
2014-03-17 20:57:54.161|4248455862|I|Video capturing device Found: ASUS USB2.0 Webcam
2014-03-17 20:57:54.557|4248455862|I|Registering the device
2014-03-17 20:57:54.557|4248455862|I|Device registered
2014-03-17 20:57:54.558|4248455862|I|Video capturing device Found: TheEyeTribe
2014-03-17 20:57:54.563|4248455862|I|Registering the device
2014-03-17 20:57:54.563|4248455862|I|Device registered
2014-03-17 20:57:54.563|4248455862|I|Video capturing device Found: ASUS Virtual Camera

[Martin]

Please see PM for new download link, let me know if this version fixes the issue.

[Mycs]

This version doesn't work too.

The log seems pretty the same:

2014-03-26 00:15:58.163|806850986|I|Creating new log file
2014-03-26 00:15:58.165|806850986|I|Initializing environment
2014-03-26 00:15:58.165|806850986|I|Detecting primary screen
2014-03-26 00:15:58.168|806850986|I|Register control handler
2014-03-26 00:15:58.168|806850986|I|Initializing config system
2014-03-26 00:15:58.168|806850986|I|Trying to load obsolete config file
2014-03-26 00:15:58.168|806850986|I|Loading config file
2014-03-26 00:15:58.170|806850986|I|Initializing Eye Tribe Server
2014-03-26 00:15:58.171|806850986|I|Creating Tracker Manager
2014-03-26 00:15:58.171|806850986|I|Creating Camera Manager
2014-03-26 00:15:58.171|806850986|I|Initializing COM library
2014-03-26 00:15:58.171|806850986|I|Initialized COM library
2014-03-26 00:15:58.184|806850986|I|Video capturing device Found: ASUS USB2.0 Webcam
2014-03-26 00:15:58.193|806850986|I|Registering the device
2014-03-26 00:15:58.193|806850986|I|Device registered
2014-03-26 00:15:58.193|806850986|I|Video capturing device Found: TheEyeTribe
2014-03-26 00:15:58.194|806850986|I|Registering the device
2014-03-26 00:15:58.194|806850986|I|Device registered
2014-03-26 00:15:58.194|806850986|I|Video capturing device Found: ASUS Virtual Camera

[pbhamidi]

Hi,
I am seeing the exact same error. Is there a solution for this problem?

2014-05-02 17:24:35.684|297537099|I|Creating new log file
2014-05-02 17:24:35.700|297537099|I|Initializing environment
2014-05-02 17:24:35.700|297537099|I|Detecting primary screen
2014-05-02 17:24:35.715|297537099|I|Register control handler
2014-05-02 17:24:35.715|297537099|I|Initializing config system
2014-05-02 17:24:35.715|297537099|I|Trying to load obsolete config file
2014-05-02 17:24:35.715|297537099|I|Loading config file
2014-05-02 17:24:35.715|297537099|I|Initializing Eye Tribe Server
2014-05-02 17:24:35.715|297537099|I|Creating Tracker Manager
2014-05-02 17:24:35.715|297537099|I|Creating Camera Manager
2014-05-02 17:24:35.715|297537099|I|Initializing COM library
2014-05-02 17:24:35.715|297537099|I|Initialized COM library
2014-05-02 17:24:35.731|297537099|I|Video capturing device Found: USB2.0 HD UVC WebCam
2014-05-02 17:24:35.731|297537099|I|Registering the device
2014-05-02 17:24:35.731|297537099|I|Device registered
2014-05-02 17:24:35.731|297537099|I|Video capturing device Found: TheEyeTribe
2014-05-02 17:24:35.731|297537099|I|Registering the device
2014-05-02 17:24:35.731|297537099|I|Device registered
2014-05-02 17:24:35.731|297537099|I|Video capturing device Found: ASUS Virtual Camera

Computer Settings:
Windows 8.1
ASUS All-in-one PC Series
Memory: 8GB
64-bit OS, x64 based processor

Please let me know how to get this working...