[Resolved] Server Error

[huronzhu]

My log was here.

2014-01-21:22:21:33.331|3707612251|I|Creating new log file
2014-01-21:22:21:33.333|3707612251|I|Initializing environment
2014-01-21:22:21:33.333|3707612251|I|Detecting primary screen
2014-01-21:22:21:33.338|3707612251|I|Register control handler
2014-01-21:22:21:33.338|3707612251|I|Initilizing config system
2014-01-21:22:21:33.338|3707612251|W|Config file "C:\Users\****\AppData\Local\EyeTribe/EyeTribe.cfg" doesn't exist!
2014-01-21:22:21:33.338|3707612251|I|Creating default config file
2014-01-21:22:21:33.339|3707612251|I|Initializing Eye Tribe Server
2014-01-21:22:21:33.340|3707612251|I|Creating Tracker Manager
2014-01-21:22:21:33.340|3707612251|I|Creating Detection Manager
2014-01-21:22:21:33.347|3707612251|I|Creating Camera Manager

[Martin]

Thanks xharkx and huronzhu for providing the log output, the team is investigating right now.

xharkx,
Good to hear that you got it working with a clean Windows 7 install. It should not be required but apparently solved the problem. I'm wondering what in the old configuration was causing the tracker not to run.

huronzhu,
I'll get back to you as soon as we have a better idea of what's going on.

[huronzhu]

Here is my NEW log.

2014-01-22:08:12:28.440|570762010|I|Creating new log file
2014-01-22:08:12:28.442|570762010|I|Initializing environment
2014-01-22:08:12:28.442|570762010|I|Detecting primary screen
2014-01-22:08:12:28.447|570762010|I|Register control handler
2014-01-22:08:12:28.447|570762010|I|Initializing config system
2014-01-22:08:12:28.447|570762010|W|Config file "C:\Users\Huron\AppData\Local\EyeTribe/EyeTribe.cfg" doesn't exist!
2014-01-22:08:12:28.447|570762010|I|Creating default config file
2014-01-22:08:12:28.449|570762010|I|Initializing Eye Tribe Server
2014-01-22:08:12:28.450|570762010|I|Creating Tracker Manager
2014-01-22:08:12:28.450|570762010|I|Creating Detection Manager
2014-01-22:08:12:28.456|570762010|I|Creating Camera Manager
2014-01-22:08:12:28.456|570762010|I|Initializing COM library
2014-01-22:08:12:28.457|570762010|I|Initialized COM library
2014-01-22:08:12:28.457|570762010|I|Detecting DirectShow video input devices
2014-01-22:08:12:28.457|570762010|I|Creating system device enumerator
2014-01-22:08:12:28.459|570762010|I|Creating video input device enumerator
2014-01-22:08:12:28.464|570762010|I|Iterating the device monikers
2014-01-22:08:12:28.464|570762010|I|New moniker
2014-01-22:08:12:28.464|570762010|I|Binding a moniker to Property Bag
2014-01-22:08:12:28.464|570762010|I|Reading Friendly Name from the Property Bag
2014-01-22:08:12:28.464|570762010|I|Binding moniker as Capturing filter
2014-01-22:08:12:28.469|570762010|I|End moniker
2014-01-22:08:12:28.469|570762010|I|New moniker
2014-01-22:08:12:28.469|570762010|I|Binding a moniker to Property Bag
2014-01-22:08:12:28.469|570762010|I|Reading Friendly Name from the Property Bag
2014-01-22:08:12:28.469|570762010|I|Binding moniker as Capturing filter

[huronzhu]

Hi Martin,
The following information may be helpful to you.

[huronzhu]

Solved, well done!

[pserrano]

Hi!,

I'm using surface pro and when I try to run the server it instantly stops running as well.

Could you please help?

Cheers,
Pedro

[gyianz]

Hi I'm getting the same error too..
Any fix for this?

[Martin]

I've sent you both a download link. Please give it a try and let me know if it helps.

[xharkx]

Hi Martin.
Now Eye Tribe (V0.9.26 ) works on Windows7 (not clean install).
I haven't try on my laptop,but it may work.
Thank you for updating software.

[Martin]

Hi Martin.
Now Eye Tribe (V0.9.26 ) works on Windows7 (not clean install).
I haven't try on my laptop,but it may work.
Thank you for updating software.

Great to hear. I'll mark this is as resolved then.

gyianz, pserrano, please update to latest version and open threads if your issue persist.