[Resolved] Download SDK Problem

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[Resolved] Download SDK Problem

Postby Emrah » 25 Dec 2013, 13:05

Hello ,

When I click Download SDK button on http://dev.theeyetribe.com/general/ link , Explorer direct me to https://theeyetribe.com/order/my-account/ page.

I have logged to form in and my Explorer is IE 11.

Could some one help me ?
Emrah
 
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Re: Download SDK Problem

Postby Rasmus » 27 Dec 2013, 21:45

Hi Emrah,

Please check your email. We will certainly figure this out!

:)
Rasmus, The Eye Tribe
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Re: Download SDK Problem

Postby Emrah » 28 Dec 2013, 10:03

Hi Rasmus,

Now it working properly both IE and Google Chrome.

Thank you :D
Emrah
 
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Re: Download SDK Problem

Postby braintracking » 03 Jan 2014, 13:30

I have exactly the same problem
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Re: Download SDK Problem

Postby Rasmus » 03 Jan 2014, 13:39

The SDK will not be accessible unless your order has moved to 'Completed' status (ie shipped). Won't be long for your particular order ;)

Rasmus
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Re: Download SDK Problem

Postby hyungmin » 09 Jan 2014, 12:08

Hello, my name is Hyungmin Park.
I ordered one eye tracker and received yesterday. But I can't download the SDK since same problem. I can't remember my account for pre-order :( (This is a new account)
Please Let me know how I download the SDK...All employees are in Las Vegas for CES ??
hyungmin
 
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Re: Download SDK Problem

Postby Martin » 09 Jan 2014, 14:19

Hyungmin wrote:Hello, my name is Hyungmin Park.
I ordered one eye tracker and received yesterday. But I can't download the SDK since same problem. I can't remember my account for pre-order :( (This is a new account)
Please Let me know how I download the SDK...All employees are in Las Vegas for CES ??


Taken care of. Not everyone is in Vegas ;) Need to restore your login because this is how you will download updates in the future.
Martin
 
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Re: Download SDK Problem

Postby amsabuncu » 10 Jan 2014, 13:51

> Everyone in Vegas?

Now that was funny! :D
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Re: Download SDK Problem

Postby lockevi » 13 Jan 2014, 09:37

I got one development kit after CES show.
But I can't find any link or page to download Tracker SW & UI.

Anyone know where it is or when it will be provided ?
lockevi
 
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Re: Download SDK Problem

Postby Olavz » 13 Jan 2014, 12:35

If you have an account and your shipment status is set to complete, you will be able to download the SDK from here: https://theeyetribe.com/download/ Each user is limited to 9 downloads each (so the servers wont be overloaded?).

Martin wrote:For those who have issues reaching the download page, please use this direct link:

http://theeyetribe.com/downloads/TheEyeTribeSDK-0.9.21-x86.exe
Last edited by Olavz on 13 Jan 2014, 16:40, edited 1 time in total.
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