[Resolved] "USB Video Device" in device manager

Forum to report issues and bugs on Windows 7, 8, and 10.

[Resolved] "USB Video Device" in device manager

Postby kevin.cole » 16 Jan 2014, 04:18

Hi Team!

Thanks for the dev kit, I found a problem while setting it up for the first time.

Windows 8 (x64) decided to recognize it as a USB Video Device instead of the driver provided by the eye tribe install software (I had the software installed but for some reason it was picked up as a usb video device anyway).

I resolved the issue by going into device manager and finding it under Imaging Devices and right clicked the USB Video Device and hit uninstall, then scanned for hardware changes and it came back as the EyeTribe correctly.

You may want to add hooks for this in your eye tribe server application (if it detects the generic device, perhaps automatically fix it or inform the user how to).
kevin.cole
 
Posts: 7
Joined: 14 Jan 2014, 03:57

Return to Issues and troubleshooting - Windows