[Resolved] Server Error

Forum to report issues and bugs on Windows 7, 8, and 10.

[Resolved] Server Error

Postby xharkx » 15 Jan 2014, 11:54

Image
I spent about 2 days,but not working.
No message from EyeTribe Server and shutdown.
I removed and install usb 3.0 driver.
I tried another computer,but still not working.
I reboot my pc.
Yes, I know The USB 3.0 ports have blue sockets.
Any idea? Thank you.

[Desktop]
Windows 7 Ultimate 64bit (Japanese)
Etron USB 3.0 [Ver1.0.0.118]

[Laptop]
ASUS U24E
Windows 7 Home Premium 64bit (Japanese)
ASMedia USB 3.0 [ver 1.16.12.0]
xharkx
 
Posts: 6
Joined: 13 Jan 2014, 17:07

Re: Server Error

Postby Martin » 15 Jan 2014, 18:29

Hi xharkx,

Could you please verify that the device is displayed in the Device Manager? It is named TheEyeTribe and it is listed as an Imaging device.

Image

Also, when the software starts up, can you see the red lights flashing inside the device?

New version coming soon.
Martin
 
Posts: 567
Joined: 29 Oct 2013, 15:20

Re: Server Error

Postby xharkx » 16 Jan 2014, 11:06

Hi, Martin.
Yes,the device is displayed in the Device Manager.[Desktop and Laptop]
Image
Unfortunatelly,I can't see the red lights flashing inside the device.
I have two USB 3.0 port and I tried both of them.

I hope the next version will fix my problem.
xharkx
 
Posts: 6
Joined: 13 Jan 2014, 17:07

Re: Server Error

Postby Martin » 16 Jan 2014, 18:09

Hi Xharkx,

Could you please run the UsbTreeView and post the output. It will help me a little to verify device connectivity and enumeration.

Thanks.
Martin
 
Posts: 567
Joined: 29 Oct 2013, 15:20

Re: Server Error

Postby xharkx » 18 Jan 2014, 00:28

sorry for late.
[Desktop]
Image

I dont' have time right know, so
I will upload Laptop's UsbTreeView Screenshot later.
xharkx
 
Posts: 6
Joined: 13 Jan 2014, 17:07

Re: Server Error

Postby xharkx » 18 Jan 2014, 11:03

[DESKTOP ]


=========================== USB Port3 ===========================

Connection Status : Device is connected
Port Chain : 2-3

======================== USB Device ========================

+++++++++++++++++ Device Information ++++++++++++++++++
Device Description : USB Composite Device
Device ID : USB\VID_29AB&PID_00FB\0000000001
Driver KeyName : {36fc9e60-c465-11cf-8056-444553540000}\0027 (GUID_DEVCLASS_USB)
Driver : C:\Windows\system32\DRIVERS\usbccgp.sys (Version: 6.1.7601.18328 Date: 2013-11-27)
Legacy BusType : PNPBus
Class : USB
Service : usbccgp
Enumerator : USB
Location Info : TheEyeTribe
Container ID : {5701332e-7cd7-11e3-a80f-50e5493da933}
Manufacturer Info : (標準 USB ホスト コントローラー)
Capabilities : Removable, UniqueID, SurpriseRemovalOK
Address : 3
Problem Code : 0
Power State : D0 (supported: D0, D2, D3, wake from D0, wake from D2)
Child Device 1 : USB ビデオ デバイス
Device ID : USB\VID_29AB&PID_00FB&MI_00\7&9289170&3&0000
Class : Image

---------------- Connection Information ---------------
Connection Index : 0x03
Connection Status : 0x01 (DeviceConnected)
Current Config Value : 0x01
Device Address : 0x01
Is Hub : 0x00 (no)
Number Of Open Pipes : 0x02 (2)
Device Bus Speed : 0x03 (SuperSpeed)
Pipe0ScheduleOffset : 0x01 (1)
Pipe1ScheduleOffset : 0x00 (0)

------------------ Device Descriptor ------------------
bLength : 0x12 (18 bytes)
bDescriptorType : 0x01 (Device Descriptor)
bcdUSB : 0x300 (USB Version 3.00)
bDeviceClass : 0xEF (Miscellaneous)
bDeviceSubClass : 0x02
bDeviceProtocol : 0x01
bMaxPacketSize0 : 0x09 (9 bytes)
idVendor : 0x29AB
idProduct : 0x00FB
bcdDevice : 0x00
iManufacturer : 0x01
Language 0x0409 : "Leopard Imaging"
iProduct : 0x02
Language 0x0409 : "TheEyeTribe"
iSerialNumber : 0x03
Language 0x0409 : "0000000001"
bNumConfigurations : 0x01

-------------- Configuration Descriptor ---------------
bLength : 0x09 (9 bytes)
bDescriptorType : 0x02 (Configuration Descriptor)
wTotalLength : 0x0115 (277 bytes)
bNumInterfaces : 0x02
bConfigurationValue : 0x01
iConfiguration : 0x00
bmAttributes : 0x80 (Bus Powered)
MaxPower : 0x70 (896 mA)

------------------- IAD Descriptor --------------------
bLength : 0x08 (8 bytes)
bDescriptorType : 0x0B
bFirstInterface : 0x00
bInterfaceCount : 0x02
bFunctionClass : 0x0E (Video)
bFunctionSubClass : 0x03 (Video Interface Collection)
bFunctionProtocol : 0x00 (PC_PROTOCOL_UNDEFINED protocol)
iFunction : 0x00

---------------- Interface Descriptor -----------------
bLength : 0x09 (9 bytes)
bDescriptorType : 0x04 (Interface Descriptor)
bInterfaceNumber : 0x00
bAlternateSetting : 0x00
bNumEndpoints : 0x01
bInterfaceClass : 0x0E (Video)
bInterfaceSubClass : 0x01 (Video Control)
bInterfaceProtocol : 0x00
iInterface : 0x00

------- Video Control Interface Header Descriptor -----
bLength : 0x0D (13 bytes)
bDescriptorType : 0x24 (Video Control Interface)
bDescriptorSubtype : 0x01 (Video Control Header)
bcdUVC : 0x0100 (UVC Version 1.00)
wTotalLength : 0x0050 (80 bytes)
dwClockFreq : 0x018054AC (25.1 MHz)
bInCollection : 0x01 (1 VideoStreaming interface)
baInterfaceNr[1] : 0x01

-------- Video Control Input Terminal Descriptor ------
bLength : 0x12 (18 bytes)
bDescriptorType : 0x24 (Video Control Interface)
bDescriptorSubtype : 0x02 (Input Terminal)
bTerminalID : 0x01
wTerminalType : 0x0201 (ITT_CAMERA)
bAssocTerminal : 0x00 (Not associated with an Output Terminal)
iTerminal : 0x00
Camera Input Terminal Data:
wObjectiveFocalLengthMin : 0x0001
wObjectiveFocalLengthMax : 0x0062
wOcularFocalLength : 0x0001
bControlSize : 0x03
bmControls : 0x2A, 0x0A, 0x00
D00 : 0 no - Scanning Mode
D01 : 1 yes - Auto-Exposure Mode
D02 : 0 no - Auto-Exposure Priority
D03 : 1 yes - Exposure Time (Absolute)
D04 : 0 no - Exposure Time (Relative)
D05 : 1 yes - Focus (Absolute)
D06 : 0 no - Focus (Relative)
D07 : 0 no - Iris (Absolute)
D08 : 0 no - Iris (Relative)
D09 : 1 yes - Zoom (Absolute)
D10 : 0 no - Zoom (Relative)
D11 : 1 yes - Pan (Absolute)
D12 : 0 no - Pan (Relative)
D13 : 0 no - Roll (Absolute)
D14 : 0 no - Roll (Relative)
D15 : 0 no - Tilt (Absolute)
D16 : 0 no - Tilt (Relative)
D17 : 0 no - Focus Auto
D18 : 0 no - Reserved
D19 : 0 no - Reserved
D20 : 0 no - Reserved
D21 : 0 no - Reserved
D22 : 0 no - Reserved
D23 : 0 no - Reserved

-------- Video Control Processing Unit Descriptor -----
bLength : 0x0C (12 bytes)
bDescriptorType : 0x24 (Video Control Interface)
bDescriptorSubtype : 0x05 (Processing Unit)
bUnitID : 0x02
bSourceID : 0x01
wMaxMultiplier : 0x4000 (163.84x Zoom)
bControlSize : 0x03
bmControls : 0x68, 0x16, 0x00
D00 : 0 no - Brightness
D01 : 0 no - Contrast
D02 : 0 no - Hue
D03 : 1 yes - Saturation
D04 : 0 no - Sharpness
D05 : 1 yes - Gamma
D06 : 1 yes - White Balance Temperature
D07 : 0 no - White Balance Component
D08 : 0 no - Backlight Compensation
D09 : 1 yes - Gain
D10 : 1 yes - Power Line Frequency
D11 : 0 no - Hue, Auto
D12 : 1 yes - White Balance Temperature, Auto
D13 : 0 no - White Balance Component, Auto
D14 : 0 no - Digital Multiplier
D15 : 0 no - Digital Multiplier Limit
D16 : 0 no - Analog Video Standard
D17 : 0 no - Analog Video Lock Status
D18 : 0 no - Reserved
D19 : 0 no - Reserved
D20 : 0 no - Reserved
D21 : 0 no - Reserved
D22 : 0 no - Reserved
D23 : 0 no - Reserved
iProcessing : 0x00

--------- Video Control Extension Unit Descriptor -----
bLength : 0x1C (28 bytes)
bDescriptorType : 0x24 (Video Control Interface)
bDescriptorSubtype : 0x06 (Extension Unit)
bUnitID : 0x03
guidExtensionCode : {78E321E1-C8AC-40A5-8AC9-75A2A02C74FB}
bNumControls : 0x01
bNrInPins : 0x01
baSourceID[1] : 0x02
bControlSize : 0x03
bmControls : 0xFF, 0xFF, 0x00
D00 : 1 yes - Vendor-Specific (Optional)
D01 : 1 yes - Vendor-Specific (Optional)
D02 : 1 yes - Vendor-Specific (Optional)
D03 : 1 yes - Vendor-Specific (Optional)
D04 : 1 yes - Vendor-Specific (Optional)
D05 : 1 yes - Vendor-Specific (Optional)
D06 : 1 yes - Vendor-Specific (Optional)
D07 : 1 yes - Vendor-Specific (Optional)
D08 : 1 yes - Vendor-Specific (Optional)
D09 : 1 yes - Vendor-Specific (Optional)
D10 : 1 yes - Vendor-Specific (Optional)
D11 : 1 yes - Vendor-Specific (Optional)
D12 : 1 yes - Vendor-Specific (Optional)
D13 : 1 yes - Vendor-Specific (Optional)
D14 : 1 yes - Vendor-Specific (Optional)
D15 : 1 yes - Vendor-Specific (Optional)
D16 : 0 no - Vendor-Specific (Optional)
D17 : 0 no - Vendor-Specific (Optional)
D18 : 0 no - Vendor-Specific (Optional)
D19 : 0 no - Vendor-Specific (Optional)
D20 : 0 no - Vendor-Specific (Optional)
D21 : 0 no - Vendor-Specific (Optional)
D22 : 0 no - Vendor-Specific (Optional)
D23 : 0 no - Vendor-Specific (Optional)
iExtension : 0x00

------- Video Control Output Terminal Descriptor ------
bLength : 0x09 (9 bytes)
bDescriptorType : 0x24 (Video Control Interface)
bDescriptorSubtype : 0x03 (Output Terminal)
bTerminalID : 0x04
wTerminalType : 0x0101 (TT_STREAMING)
bAssocTerminal : 0x00 (Not associated with an Input Terminal)
bSourceID : 0x03
iTerminal : 0x00

----------------- Endpoint Descriptor -----------------
bLength : 0x07 (7 bytes)
bDescriptorType : 0x05 (Endpoint Descriptor)
bEndpointAddress : 0x82 (Direction=IN EndpointID=2)
bmAttributes : 0x03 (TransferType=InterruptPeriodic)
*!*ERROR Endpoint Companion Descriptor missing
wMaxPacketSize : 0x40
bInterval : 0x01 (1 ms)

------ SuperSpeed Endpoint Companion Descriptor -------
bLength : 0x06 (6 bytes)
bDescriptorType : 0x30
bMaxBurst : 0x00 (up to 1 packets per burst)
bmAttributes : 0x00
wBytesPerInterval : 0x0400 (*!*ERROR must be 0 for control and bulk endpoints)

--- Class-specific VC Interrupt Endpoint Descriptor ---
bLength : 0x05 (5 bytes)
bDescriptorType : 0x25 (Video Control Endpoint)
bDescriptorSubtype : 0x03 (Interrupt)
wMaxTransferSize : 0x0040 (64 bytes)

---------------- Interface Descriptor -----------------
bLength : 0x09 (9 bytes)
bDescriptorType : 0x04 (Interface Descriptor)
bInterfaceNumber : 0x01
bAlternateSetting : 0x00
bNumEndpoints : 0x01
bInterfaceClass : 0x0E (Video)
bInterfaceSubClass : 0x02 (Video Streaming)
bInterfaceProtocol : 0x00
iInterface : 0x00

---- VC-Specific VS Video Input Header Descriptor -----
bLength : 0x0E (14 bytes)
bDescriptorType : 0x24 (Video Streaming Interface)
bDescriptorSubtype : 0x01 (Input Header)
bNumFormats : 0x01
wTotalLength : 0x0083
bEndpointAddress : 0x83 (Direction=IN EndpointID=3)
bmInfo : 0x00 (Dynamic Format Change not supported)
bTerminalLink : 0x04
bStillCaptureMethod : 0x01 (Still Capture Method 1)
nbTriggerSupport : 0x00 (Hardware Triggering not supported)
bTriggerUsage : 0x00 (Host will initiate still image capture)
nbControlSize : 0x01
Video Payload Format 1 : 0x00
D0 : 0 no - Key Frame Rate
D1 : 0 no - P Frame Rate
D2 : 0 no - Compression Quality
D3 : 0 no - Compression Window Size
D4 : 0 no - Generate Key Frame
D5 : 0 no - Update Frame Segment
D6 : 0 no - Reserved
D7 : 0 no - Reserved

------- VS Uncompressed Format Type Descriptor --------
bLength : 0x1B (27 bytes)
bDescriptorType : 0x24 (Video Streaming Interface)
bDescriptorSubtype : 0x04 (Uncompressed Format Type)
bFormatIndex : 0x01
bNumFrameDescriptors : 0x03
guidFormat : {32595559-0000-0010-8000-00AA00389B71} (YUY2)
bBitsPerPixel : 0x10
bDefaultFrameIndex : 0x01
bAspectRatioX : 0x10
bAspectRatioY : 0x09
*!*ERROR: Both bAspectRatioX and bAspectRatioY must equal 0 if stream is non-interlaced
bmInterlaceFlags : 0x00
D0 IL stream or variable: 0 (no)
D1 Fields per frame : 0 (2 fields)
D2 Field 1 first : 0 (no)
D3 Reserved : 0
D4..5 Field pattern : 0 (Field 1 only)
D6..7 Display Mode : 0 (Bob only)
bCopyProtect : 0x00 (No restrictions)
*!*ERROR: no Color Matching Descriptor for this format

-------- VS Uncompressed Frame Type Descriptor --------
---> This is the Default (optimum) Frame index
bLength : 0x1E (30 bytes)
bDescriptorType : 0x24 (Video Streaming Interface)
bDescriptorSubtype : 0x05 (Uncompressed Frame Type)
bFrameIndex : 0x01
bmCapabilities : 0x03
wWidth : 0x0480 (1152)
wHeight : 0x0600 (1536)
dwMinBitRate : 0x010E0000 (2.2 MB/s)
dwMaxBitRate : 0x010E0000 (2.2 MB/s)
dwMaxVideoFrameBufferSize: 0x00360000
dwDefaultFrameInterval : 0x0005A6C2 (37 ms -> 27.00 fps)
bFrameIntervalType : 0x01
adwFrameInterval[1] : 0x0005A6C2 (37 ms -> 27.00 fps)

-------- VS Uncompressed Frame Type Descriptor --------
bLength : 0x1E (30 bytes)
bDescriptorType : 0x24 (Video Streaming Interface)
bDescriptorSubtype : 0x05 (Uncompressed Frame Type)
bFrameIndex : 0x02
bmCapabilities : 0x03
wWidth : 0x040C (1036)
wHeight : 0x0600 (1536)
dwMinBitRate : 0x05B0E000 (11.9 MB/s)
dwMaxBitRate : 0x05B0E000 (11.9 MB/s)
dwMaxVideoFrameBufferSize: 0x00309000
dwDefaultFrameInterval : 0x00051615 (33 ms -> 30.00 fps)
bFrameIntervalType : 0x01
adwFrameInterval[1] : 0x00051615 (33 ms -> 30.00 fps)

-------- VS Uncompressed Frame Type Descriptor --------
bLength : 0x1E (30 bytes)
bDescriptorType : 0x24 (Video Streaming Interface)
bDescriptorSubtype : 0x05 (Uncompressed Frame Type)
bFrameIndex : 0x03
bmCapabilities : 0x03
wWidth : 0x0300 (768)
wHeight : 0x0400 (1024)
dwMinBitRate : 0x05A00000 (11.7 MB/s)
dwMaxBitRate : 0x05A00000 (11.7 MB/s)
dwMaxVideoFrameBufferSize: 0x00180000
dwDefaultFrameInterval : 0x00028B0A (16 ms -> 60.00 fps)
bFrameIntervalType : 0x01
adwFrameInterval[1] : 0x00028B0A (16 ms -> 60.00 fps)

----------------- Endpoint Descriptor -----------------
bLength : 0x07 (7 bytes)
bDescriptorType : 0x05 (Endpoint Descriptor)
bEndpointAddress : 0x83 (Direction=IN EndpointID=3)
bmAttributes : 0x02 (TransferType=Bulk)
wMaxPacketSize : 0x400
bInterval : 0x00 (never NAKs)

------ SuperSpeed Endpoint Companion Descriptor -------
bLength : 0x06 (6 bytes)
bDescriptorType : 0x30
bMaxBurst : 0x0F (up to 16 packets per burst)
bmAttributes : 0x00
wBytesPerInterval : 0x0000

-------- Binary Object Store (BOS) Descriptor ---------
bLength : 0x05 (5 bytes)
bDescriptorType : 0x0F
wTotalLength : 0x0016
bNumDeviceCaps : 0x02

------------- USB 2.0 Extension Descriptor ------------
bLength : 0x07 (7 bytes)
bDescriptorType : 0x10
bDevCapabilityType : 0x02 (USB 2.0 Extension)
bmAttributes : 0x02
LPMCapable : 1 (Link Power Management protocol is supported)
BESLAndAlternateHIRD : 0 (BESL & Alternate HIRD definitions are not supported)
BaselineBESLValid : 0 (not valid)
DeepBESLValid : 0 (not valid)
BaselineBESL : 0
DeepBESL : 0

----- SuperSpeed USB Device Capability Descriptor -----
bLength : 0x0A (10 bytes)
bDescriptorType : 0x10
bDevCapabilityType : 0x03
bmAttributes : 0x00
wSpeedsSupported : 0x0E (Full-Speed, High-Speed, SuperSpeed)
bFunctionalitySupport : 0x03 (lowest speed is 'SuperSpeed')
bU1DevExitLat : 0x00 (0 オs)
wU2DevExitLat : 0x0000 (0 オs)
xharkx
 
Posts: 6
Joined: 13 Jan 2014, 17:07

Re: Server Error

Postby xharkx » 18 Jan 2014, 11:04

[LAPTOP]


=========================== USB Port2 ===========================

Connection Status : Device is connected
Port Chain : 1-2

======================== USB Device ========================

+++++++++++++++++ Device Information ++++++++++++++++++
Device Description : USB Composite Device
Device ID : USB\VID_29AB&PID_00FB\0000000001
Driver KeyName : {36fc9e60-c465-11cf-8056-444553540000}\0012 (GUID_DEVCLASS_USB)
Driver : C:\Windows\system32\DRIVERS\usbccgp.sys (Version: 6.1.7601.17586 Date: 2011-10-18)
Legacy BusType : PNPBus
Class : USB
Service : usbccgp
Enumerator : USB
Location Info : Port_#0002.Hub_#0001
Location IDs : PCIROOT(0)#PCI(1C03)#PCI(0000)#PCI(0000)#PCI(0000)
Container ID : {efe91711-2f69-5f41-a896-f3d88b9c4a95}
Manufacturer Info : (標準 USB ホスト コントローラー)
Capabilities : Removable, UniqueID, SurpriseRemovalOK
Address : 1 (*!*ERROR Should be equal to the port number)
Problem Code : 0
Power State : D0 (supported: D0, D2, D3)
Child Device 1 : USB ビデオ デバイス
Device ID : USB\VID_29AB&PID_00FB&MI_00\7&9289170&0&0000
Class : Image

---------------- Connection Information ---------------
Connection Index : 0x02
Connection Status : 0x01 (DeviceConnected)
Current Config Value : 0x01
Device Address : 0x01
Is Hub : 0x00 (no)
Number Of Open Pipes : 0x02 (2)
Device Bus Speed : 0x03 (SuperSpeed)
Pipe0ScheduleOffset : 0x00 (0)
Pipe1ScheduleOffset : 0x00 (0)

------------------ Device Descriptor ------------------
bLength : 0x12 (18 bytes)
bDescriptorType : 0x01 (Device Descriptor)
bcdUSB : 0x300 (USB Version 3.00)
bDeviceClass : 0xEF (Miscellaneous)
bDeviceSubClass : 0x02
bDeviceProtocol : 0x01
bMaxPacketSize0 : 0x09 (9 bytes)
idVendor : 0x29AB
idProduct : 0x00FB
bcdDevice : 0x00
iManufacturer : 0x01
Language 0x0409 : "Leopard Imaging"
iProduct : 0x02
Language 0x0409 : "TheEyeTribe"
iSerialNumber : 0x03
Language 0x0409 : "0000000001"
bNumConfigurations : 0x01

-------------- Configuration Descriptor ---------------
bLength : 0x09 (9 bytes)
bDescriptorType : 0x02 (Configuration Descriptor)
wTotalLength : 0x0115 (277 bytes)
bNumInterfaces : 0x02
bConfigurationValue : 0x01
iConfiguration : 0x00
bmAttributes : 0x80 (Bus Powered)
MaxPower : 0x70 (896 mA)

------------------- IAD Descriptor --------------------
bLength : 0x08 (8 bytes)
bDescriptorType : 0x0B
bFirstInterface : 0x00
bInterfaceCount : 0x02
bFunctionClass : 0x0E (Video)
bFunctionSubClass : 0x03 (Video Interface Collection)
bFunctionProtocol : 0x00 (PC_PROTOCOL_UNDEFINED protocol)
iFunction : 0x00

---------------- Interface Descriptor -----------------
bLength : 0x09 (9 bytes)
bDescriptorType : 0x04 (Interface Descriptor)
bInterfaceNumber : 0x00
bAlternateSetting : 0x00
bNumEndpoints : 0x01
bInterfaceClass : 0x0E (Video)
bInterfaceSubClass : 0x01 (Video Control)
bInterfaceProtocol : 0x00
iInterface : 0x00

------- Video Control Interface Header Descriptor -----
bLength : 0x0D (13 bytes)
bDescriptorType : 0x24 (Video Control Interface)
bDescriptorSubtype : 0x01 (Video Control Header)
bcdUVC : 0x0100 (UVC Version 1.00)
wTotalLength : 0x0050 (80 bytes)
dwClockFreq : 0x018054AC (25.1 MHz)
bInCollection : 0x01 (1 VideoStreaming interface)
baInterfaceNr[1] : 0x01

-------- Video Control Input Terminal Descriptor ------
bLength : 0x12 (18 bytes)
bDescriptorType : 0x24 (Video Control Interface)
bDescriptorSubtype : 0x02 (Input Terminal)
bTerminalID : 0x01
wTerminalType : 0x0201 (ITT_CAMERA)
bAssocTerminal : 0x00 (Not associated with an Output Terminal)
iTerminal : 0x00
Camera Input Terminal Data:
wObjectiveFocalLengthMin : 0x0001
wObjectiveFocalLengthMax : 0x0062
wOcularFocalLength : 0x0001
bControlSize : 0x03
bmControls : 0x2A, 0x0A, 0x00
D00 : 0 no - Scanning Mode
D01 : 1 yes - Auto-Exposure Mode
D02 : 0 no - Auto-Exposure Priority
D03 : 1 yes - Exposure Time (Absolute)
D04 : 0 no - Exposure Time (Relative)
D05 : 1 yes - Focus (Absolute)
D06 : 0 no - Focus (Relative)
D07 : 0 no - Iris (Absolute)
D08 : 0 no - Iris (Relative)
D09 : 1 yes - Zoom (Absolute)
D10 : 0 no - Zoom (Relative)
D11 : 1 yes - Pan (Absolute)
D12 : 0 no - Pan (Relative)
D13 : 0 no - Roll (Absolute)
D14 : 0 no - Roll (Relative)
D15 : 0 no - Tilt (Absolute)
D16 : 0 no - Tilt (Relative)
D17 : 0 no - Focus Auto
D18 : 0 no - Reserved
D19 : 0 no - Reserved
D20 : 0 no - Reserved
D21 : 0 no - Reserved
D22 : 0 no - Reserved
D23 : 0 no - Reserved

-------- Video Control Processing Unit Descriptor -----
bLength : 0x0C (12 bytes)
bDescriptorType : 0x24 (Video Control Interface)
bDescriptorSubtype : 0x05 (Processing Unit)
bUnitID : 0x02
bSourceID : 0x01
wMaxMultiplier : 0x4000 (163.84x Zoom)
bControlSize : 0x03
bmControls : 0x68, 0x16, 0x00
D00 : 0 no - Brightness
D01 : 0 no - Contrast
D02 : 0 no - Hue
D03 : 1 yes - Saturation
D04 : 0 no - Sharpness
D05 : 1 yes - Gamma
D06 : 1 yes - White Balance Temperature
D07 : 0 no - White Balance Component
D08 : 0 no - Backlight Compensation
D09 : 1 yes - Gain
D10 : 1 yes - Power Line Frequency
D11 : 0 no - Hue, Auto
D12 : 1 yes - White Balance Temperature, Auto
D13 : 0 no - White Balance Component, Auto
D14 : 0 no - Digital Multiplier
D15 : 0 no - Digital Multiplier Limit
D16 : 0 no - Analog Video Standard
D17 : 0 no - Analog Video Lock Status
D18 : 0 no - Reserved
D19 : 0 no - Reserved
D20 : 0 no - Reserved
D21 : 0 no - Reserved
D22 : 0 no - Reserved
D23 : 0 no - Reserved
iProcessing : 0x00

--------- Video Control Extension Unit Descriptor -----
bLength : 0x1C (28 bytes)
bDescriptorType : 0x24 (Video Control Interface)
bDescriptorSubtype : 0x06 (Extension Unit)
bUnitID : 0x03
guidExtensionCode : {78E321E1-C8AC-40A5-8AC9-75A2A02C74FB}
bNumControls : 0x01
bNrInPins : 0x01
baSourceID[1] : 0x02
bControlSize : 0x03
bmControls : 0xFF, 0xFF, 0x00
D00 : 1 yes - Vendor-Specific (Optional)
D01 : 1 yes - Vendor-Specific (Optional)
D02 : 1 yes - Vendor-Specific (Optional)
D03 : 1 yes - Vendor-Specific (Optional)
D04 : 1 yes - Vendor-Specific (Optional)
D05 : 1 yes - Vendor-Specific (Optional)
D06 : 1 yes - Vendor-Specific (Optional)
D07 : 1 yes - Vendor-Specific (Optional)
D08 : 1 yes - Vendor-Specific (Optional)
D09 : 1 yes - Vendor-Specific (Optional)
D10 : 1 yes - Vendor-Specific (Optional)
D11 : 1 yes - Vendor-Specific (Optional)
D12 : 1 yes - Vendor-Specific (Optional)
D13 : 1 yes - Vendor-Specific (Optional)
D14 : 1 yes - Vendor-Specific (Optional)
D15 : 1 yes - Vendor-Specific (Optional)
D16 : 0 no - Vendor-Specific (Optional)
D17 : 0 no - Vendor-Specific (Optional)
D18 : 0 no - Vendor-Specific (Optional)
D19 : 0 no - Vendor-Specific (Optional)
D20 : 0 no - Vendor-Specific (Optional)
D21 : 0 no - Vendor-Specific (Optional)
D22 : 0 no - Vendor-Specific (Optional)
D23 : 0 no - Vendor-Specific (Optional)
iExtension : 0x00

------- Video Control Output Terminal Descriptor ------
bLength : 0x09 (9 bytes)
bDescriptorType : 0x24 (Video Control Interface)
bDescriptorSubtype : 0x03 (Output Terminal)
bTerminalID : 0x04
wTerminalType : 0x0101 (TT_STREAMING)
bAssocTerminal : 0x00 (Not associated with an Input Terminal)
bSourceID : 0x03
iTerminal : 0x00

----------------- Endpoint Descriptor -----------------
bLength : 0x07 (7 bytes)
bDescriptorType : 0x05 (Endpoint Descriptor)
bEndpointAddress : 0x82 (Direction=IN EndpointID=2)
bmAttributes : 0x03 (TransferType=InterruptPeriodic)
*!*ERROR Endpoint Companion Descriptor missing
wMaxPacketSize : 0x40
bInterval : 0x01 (1 ms)

------ SuperSpeed Endpoint Companion Descriptor -------
bLength : 0x06 (6 bytes)
bDescriptorType : 0x30
bMaxBurst : 0x00 (up to 1 packets per burst)
bmAttributes : 0x00
wBytesPerInterval : 0x0400 (*!*ERROR must be 0 for control and bulk endpoints)

--- Class-specific VC Interrupt Endpoint Descriptor ---
bLength : 0x05 (5 bytes)
bDescriptorType : 0x25 (Video Control Endpoint)
bDescriptorSubtype : 0x03 (Interrupt)
wMaxTransferSize : 0x0040 (64 bytes)

---------------- Interface Descriptor -----------------
bLength : 0x09 (9 bytes)
bDescriptorType : 0x04 (Interface Descriptor)
bInterfaceNumber : 0x01
bAlternateSetting : 0x00
bNumEndpoints : 0x01
bInterfaceClass : 0x0E (Video)
bInterfaceSubClass : 0x02 (Video Streaming)
bInterfaceProtocol : 0x00
iInterface : 0x00

---- VC-Specific VS Video Input Header Descriptor -----
bLength : 0x0E (14 bytes)
bDescriptorType : 0x24 (Video Streaming Interface)
bDescriptorSubtype : 0x01 (Input Header)
bNumFormats : 0x01
wTotalLength : 0x0083
bEndpointAddress : 0x83 (Direction=IN EndpointID=3)
bmInfo : 0x00 (Dynamic Format Change not supported)
bTerminalLink : 0x04
bStillCaptureMethod : 0x01 (Still Capture Method 1)
nbTriggerSupport : 0x00 (Hardware Triggering not supported)
bTriggerUsage : 0x00 (Host will initiate still image capture)
nbControlSize : 0x01
Video Payload Format 1 : 0x00
D0 : 0 no - Key Frame Rate
D1 : 0 no - P Frame Rate
D2 : 0 no - Compression Quality
D3 : 0 no - Compression Window Size
D4 : 0 no - Generate Key Frame
D5 : 0 no - Update Frame Segment
D6 : 0 no - Reserved
D7 : 0 no - Reserved

------- VS Uncompressed Format Type Descriptor --------
bLength : 0x1B (27 bytes)
bDescriptorType : 0x24 (Video Streaming Interface)
bDescriptorSubtype : 0x04 (Uncompressed Format Type)
bFormatIndex : 0x01
bNumFrameDescriptors : 0x03
guidFormat : {32595559-0000-0010-8000-00AA00389B71} (YUY2)
bBitsPerPixel : 0x10
bDefaultFrameIndex : 0x01
bAspectRatioX : 0x10
bAspectRatioY : 0x09
*!*ERROR: Both bAspectRatioX and bAspectRatioY must equal 0 if stream is non-interlaced
bmInterlaceFlags : 0x00
D0 IL stream or variable: 0 (no)
D1 Fields per frame : 0 (2 fields)
D2 Field 1 first : 0 (no)
D3 Reserved : 0
D4..5 Field pattern : 0 (Field 1 only)
D6..7 Display Mode : 0 (Bob only)
bCopyProtect : 0x00 (No restrictions)
*!*ERROR: no Color Matching Descriptor for this format

-------- VS Uncompressed Frame Type Descriptor --------
---> This is the Default (optimum) Frame index
bLength : 0x1E (30 bytes)
bDescriptorType : 0x24 (Video Streaming Interface)
bDescriptorSubtype : 0x05 (Uncompressed Frame Type)
bFrameIndex : 0x01
bmCapabilities : 0x03
wWidth : 0x0480 (1152)
wHeight : 0x0600 (1536)
dwMinBitRate : 0x010E0000 (2.2 MB/s)
dwMaxBitRate : 0x010E0000 (2.2 MB/s)
dwMaxVideoFrameBufferSize: 0x00360000
dwDefaultFrameInterval : 0x0005A6C2 (37 ms -> 27.00 fps)
bFrameIntervalType : 0x01
adwFrameInterval[1] : 0x0005A6C2 (37 ms -> 27.00 fps)

-------- VS Uncompressed Frame Type Descriptor --------
bLength : 0x1E (30 bytes)
bDescriptorType : 0x24 (Video Streaming Interface)
bDescriptorSubtype : 0x05 (Uncompressed Frame Type)
bFrameIndex : 0x02
bmCapabilities : 0x03
wWidth : 0x040C (1036)
wHeight : 0x0600 (1536)
dwMinBitRate : 0x05B0E000 (11.9 MB/s)
dwMaxBitRate : 0x05B0E000 (11.9 MB/s)
dwMaxVideoFrameBufferSize: 0x00309000
dwDefaultFrameInterval : 0x00051615 (33 ms -> 30.00 fps)
bFrameIntervalType : 0x01
adwFrameInterval[1] : 0x00051615 (33 ms -> 30.00 fps)

-------- VS Uncompressed Frame Type Descriptor --------
bLength : 0x1E (30 bytes)
bDescriptorType : 0x24 (Video Streaming Interface)
bDescriptorSubtype : 0x05 (Uncompressed Frame Type)
bFrameIndex : 0x03
bmCapabilities : 0x03
wWidth : 0x0300 (768)
wHeight : 0x0400 (1024)
dwMinBitRate : 0x05A00000 (11.7 MB/s)
dwMaxBitRate : 0x05A00000 (11.7 MB/s)
dwMaxVideoFrameBufferSize: 0x00180000
dwDefaultFrameInterval : 0x00028B0A (16 ms -> 60.00 fps)
bFrameIntervalType : 0x01
adwFrameInterval[1] : 0x00028B0A (16 ms -> 60.00 fps)

----------------- Endpoint Descriptor -----------------
bLength : 0x07 (7 bytes)
bDescriptorType : 0x05 (Endpoint Descriptor)
bEndpointAddress : 0x83 (Direction=IN EndpointID=3)
bmAttributes : 0x02 (TransferType=Bulk)
wMaxPacketSize : 0x400
bInterval : 0x00 (never NAKs)

------ SuperSpeed Endpoint Companion Descriptor -------
bLength : 0x06 (6 bytes)
bDescriptorType : 0x30
bMaxBurst : 0x0F (up to 16 packets per burst)
bmAttributes : 0x00
wBytesPerInterval : 0x0000
xharkx
 
Posts: 6
Joined: 13 Jan 2014, 17:07

Re: Server Error

Postby Martin » 21 Jan 2014, 01:51

Hi xharkx,

We're preparing a new version for you to test. It will help diagnose the issues you are experiencing. I will send you a download link first thing tomorrow.
Martin
 
Posts: 567
Joined: 29 Oct 2013, 15:20

Re: Server Error

Postby huronzhu » 21 Jan 2014, 12:44

Hi Martin,
I encountered the same problem. Have you resolved it?
Image
huronzhu
 
Posts: 5
Joined: 06 Sep 2013, 17:16

Re: Server Error

Postby Martin » 21 Jan 2014, 13:05

We've compiled a special version that will log debug information to a file, I was hoping you could try this out and report what is written to the log.

Log will be written to C:\Users\USERNAME\AppData\Local\EyeTribe\Logs

I've sent a PM with the download link to you both.
Martin
 
Posts: 567
Joined: 29 Oct 2013, 15:20

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