[Resolved] EyeTribeUIWin has stopped working

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[Resolved] EyeTribeUIWin has stopped working

Postby ahmadjbara » 02 Mar 2014, 14:40

After running manually the server I got these two messages:

In the server window: the eye tribe tracker is waiting to be connected.
In the eyetribeUIWin: it crashes and shows this message: eyetribeuiwin has stopped working.

My system:
win 7 / 32 bit

here is the log file:
2014-03-02:14:31:29.449|1191688972|I|Creating new log file
2014-03-02:14:31:29.449|1191688972|I|Initializing environment
2014-03-02:14:31:29.449|1191688972|I|Detecting primary screen
2014-03-02:14:31:29.490|1191688972|I|Register control handler
2014-03-02:14:31:29.490|1191688972|I|Initializing config system
2014-03-02:14:31:29.491|1191688972|I|Initializing Eye Tribe Server
2014-03-02:14:31:29.494|1191688972|I|Creating Tracker Manager
2014-03-02:14:31:29.494|1191688972|I|Creating Camera Manager
2014-03-02:14:31:29.494|1191688972|I|Initializing COM library
2014-03-02:14:31:29.495|1191688972|I|Initialized COM library
2014-03-02:14:31:29.505|1191688972|I|Starting Device Monitor
2014-03-02:14:31:29.505|1191688972|I|Creating Detection Manager
2014-03-02:14:31:29.521|1191688972|I|Creating Calibration Manager
2014-03-02:14:31:29.521|1191688972|I|Initializing dispatcher
2014-03-02:14:31:29.521|1191688972|I|Initializing Network
2014-03-02:14:31:29.521|1191688972|I|Setting network connection port
2014-03-02:14:31:29.521|1191688972|I|Setting max network connections
2014-03-02:14:31:29.521|1191688972|I|Setting connection timeout
2014-03-02:14:31:29.521|1191688972|I|Starting Network
2014-03-02:14:31:29.521|1191688972|I|Checking for running instances
2014-03-02:14:31:29.854|1191688972|I|Validating number of camera devices
2014-03-02:14:31:29.854|1191688972|W|Waiting for the tracker device to be connected


Any ideas?
ahmadjbara
 
Posts: 11
Joined: 02 Feb 2014, 09:05

Re: EyeTribeUIWin has stopped working

Postby Rafael » 02 Mar 2014, 19:40

This is already being discussed here.
Rafael
 
Posts: 13
Joined: 20 Feb 2014, 23:33

Re: EyeTribeUIWin has stopped working

Postby Martin » 03 Mar 2014, 00:26

ahmadjbara,

Please verify that you have a device named "TheEyeTribe" in the Device Manager under Imaging Devices.

Did you install separate USB3.0 drivers for your computer?
Martin
 
Posts: 567
Joined: 29 Oct 2013, 15:20

Re: EyeTribeUIWin has stopped working

Postby ahmadjbara » 05 Mar 2014, 19:55

In the Imaging device of the device manager I see 'USB video device'. I'v a 64bit system.
ahmadjbara
 
Posts: 11
Joined: 02 Feb 2014, 09:05

Re: EyeTribeUIWin has stopped working

Postby Martin » 20 Mar 2014, 19:46

Martin
 
Posts: 567
Joined: 29 Oct 2013, 15:20


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